Terms of service

Welcome to the website of Richa Chikan Craft (“we,” “our,” “us”). These Terms & Conditions govern your use of our website, your appointment bookings, and your purchases made through store visits. By accessing our website or engaging with us for appointments or purchases, you agree to be bound by these terms.

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1. Business Overview

Richa Chikan Craft is a women’s wear chikankari product shop based in [Insert City], India. We showcase our collection online for viewing purposes only. All sales are conducted through:
 • In-store visits
 • Pre-scheduled appointments via phone or email

We do not currently offer online checkout or direct e-commerce sales.

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2. Appointments
 • Appointments can be booked through our official phone number or email.
 • Appointment confirmations will be communicated directly by our team.
 • We request at least 24 hours’ notice for appointment changes or cancellations.

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3. Pricing & Payment
 • All prices are provided in Indian Rupees (INR) unless otherwise specified.
 • Final pricing will be confirmed in person during store visits or over confirmed communication channels.
 • Payment methods accepted: Cash, UPI, bank transfer, and other mutually agreed payment modes.
 • For international clients, payment details will be provided upon confirmation of purchase via stripe, bank transfers. 

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4. Shipping & Delivery
 • Shipping is available for domestic and international orders upon request.
 • Shipping costs and delivery timelines will be confirmed at the time of purchase.
 • We are not responsible for delays caused by courier services or customs clearance in the buyer’s country.

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5. Returns & Exchanges
 • Due to the handcrafted nature of our chikankari products, all sales are final unless the item is defective or damaged upon delivery.
 • Any concerns about defects must be raised within 48 hours of receiving the product.

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6. Intellectual Property
 • All images, text, designs, and content on our website are the property of Richa Chikan Craft.
 • You may not reproduce, distribute, or use our content without written permission.

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7. Limitation of Liability
 • We are not liable for any loss, damage, or inconvenience caused by your use of our website or services.
 • In no event will our liability exceed the total amount paid for the specific purchase in question.

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8. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website.

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9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on our website with the “Last Updated” date.

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10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in Lucknow,India.