Privacy policy

Richa Chikan Craft (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book an appointment, or visit our store.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide
 • Name
 • Contact number
 • Email address
 • Country/City of residence
 • Appointment date and time preferences

1.2 Automatically Collected Information (via our website)
 • Browser type and version
 • Device type
 • IP address (for security and analytics)
 • Pages visited on our site

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2. How We Use Your Information

We use your information only for:
 • Responding to your inquiries and appointment requests
 • Confirming and managing appointments
 • Providing customer service and after-sales support
 • Sending updates about our collections, offers, and events (only if you opt in)
 • Maintaining website security and improving user experience

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3. How We Share Your Information

We do not sell or rent your personal information.
We may share your data only in the following cases:
 • With service providers (e.g., IT support, marketing agencies) strictly for business purposes
 • When required by law or to comply with legal processes

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4. Data Retention

We keep your personal information only as long as necessary for the purposes stated above or as required by law. You can request deletion of your personal data at any time.

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5. Cookies & Website Tracking

Our website may use cookies to:
 • Improve browsing experience
 • Track site traffic for analytics
You can choose to disable cookies through your browser settings.

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6. Your Rights

You have the right to:
 • Access the personal data we hold about you
 • Request corrections to your information
 • Request deletion of your data
 • Opt out of promotional communications at any time

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7. Data Security

We implement reasonable technical and physical safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure.

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8. International Clients

Since we serve clients globally, your information may be transferred and stored outside your country of residence. We ensure such transfers comply with applicable privacy laws.

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9. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites.

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date.

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11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Richa Chikan Craft
Email: [email protected]
Phone: 9336488472
Address: Ishrat building, Kotwali Chowk, Lucknow 226003